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Remote Assistance is a service allowing a PC Expert to connect to the users computer via the internet or IP address. It is used to support users who are having problems with their PC, i.e. computer running slow, programs malfunctioning or anything else that can be repaired by a PC expert. CKGW Enterprises UK has specialist remote assistance experts to assist you. |
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Yearly Package - £95.00 |
One-Off Package - £35.00 |
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| includes 1 year license with us | includes 1 hour of engineer labour time * | |
| work report sent via e-mail | work report sent via e-mail | |
| 12 hours remote assistance included in this package ** | no-installation required | |
| host module installation required | subject to system status | |
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Price Comparison - from our price list |
Price Comparison - from our price list |
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| House Call Charge (including 12 hours) | £160.00 | House Call Charge (including 1 hour) | £50.00 | |
| Remote Assistance Charge | £95.00 | Remote Assistance Charge | £35.00 | |
| YOU SAVE | £65.00 | YOU SAVE | £15.00 | |
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* after designated hours of labour time, if extra time is required, a new connection will be made only AFTER payment has been made for the time needed to complete the task. |
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** if the 12 hours have been used within the 12 month period, an hourly rate of £2.50 per hour will be charged for the duration of the remote assistance connection. |